We are interested in knowing what you think about Upper Yarra Community Enterprise’s performance.
Please consider filling out our survey here:
As part of UYCE’s desire to improve how our business serves and interacts with our shareholders, customers and the community in general, we are conducting a survey.
We are interested in your feedback on our current performance and any improvements or changes you would like to see.
Upper Yarra Community Enterprise (UYCE) is guided by the following statements:
VISION: To be integral in building community capacity for a vibrant, resilient and sustainable Upper Yarra Region
MISSION: To resource, encourage and promote opportunities essential to sustaining a vibrant community through banking and beyond
Name: (optional)
Question 1
Do you believe UYCE is delivering on its VISION?
If the answer is NO, please provide your reasons:
How do you believe we can improve?
Do you have other feedback?
Question 2:
Do you believe UYCE is delivering on its MISSION?
If the answer is NO, please provide your reasons:
How do you believe we can improve?
Do you have other feedback?
QUESTION 3:
UYCE, through its sponsorship program has returned over $4.5 million back into the community over the past 20 years. This has provided funds for clubs, groups, events and projects, covering a diverse range of areas including education, sport, civic, arts, health, youth and older people.
Are you satisfied with the level of our contributions?
Do you believe we should be providing more?
Tell us why:
Do you believe we should be providing less?
Tell us why:
Are there any specific areas or interests you believe we should be contributing to:
QUESTION 4:
UYCE has been involved in a number of projects over the past 20 years. The larger projects have been:
Reactivation of the Visitor Information Centre in Warburton, to support the growth of tourism and business in the Upper Yarra Region.
Upper Yarra Community Power - Hydro Power Project in partnership with Yarra Ranges Council, to support environmental sustainability and an additional resource to the community.
Were you aware of UYCE’s involvement in these projects?
If the answer is NO, how do you think we can better communicate these activities in the future?
Do you believe being involved in these type of projects addresses our mission and vision?
If the answer is NO, how do you think we can improve, or what alternative initiatives do you believe the company should be involved in?
What other projects would you like to see the business engage in?
QUESTION 5:
We strive to provide excellent service to our customers and shareholders.
Are you satisfied with how we address your needs?
If the answer is NO, please provide your reasons:
Do you believe we can improve how we do business?
If the answer is YES, please tell us how we can improve?
QUESTION 6:
How satisfied have you been with the level of the dividend payment over the past 5 years for your shares?
The dividend for the past 5 years has been:
- 2015 – 6 cents • 2016 – 5.5 cents • 2017 – 5.5 cents • 2018 – 5 cents • 2019 – 3.6 cents
Other Comments
QUESTION 7:
How satisfied are you with our current level of communication with you on our events, shareholder information, who we sponsor, and other activities?
Other Comments
QUESTION 8:
This is part of ongoing consultation with you and others.
Outcomes of this survey will be published.
What is the preferred way to communicate with you?
If your answer is Phone, please provide your number:
If your answer is Email, please provide your email:
Would you like to be involved in ongoing feedback?
We value your feedback which will be included in our reviews.